Refund policy
Return & Refund Policy – iCrave Stickers
At iCrave Stickers, we want you to love every purchase you make. Since all of our products are custom-printed and made to order, we do have some limitations on returns. Please review our policy below.
Returns & Exchanges
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Custom orders & made-to-order stickers: Because these are made specifically for you, we do not accept returns or exchanges unless there is a defect or error on our part.
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Standard items: Non-custom items may be eligible for return or exchange within 14 days of delivery, provided they are unused, unopened, and in their original condition.
Refunds
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If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We’ll happily replace the item or issue a refund.
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Refunds will be credited back to your original payment method within 5–10 business days after approval.
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Shipping costs are non-refundable unless the error was ours.
Order Cancellations
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Orders can be canceled within 24 hours of purchase. After this timeframe, we may already be processing your items and cannot guarantee cancellation.
How to Request a Return or Refund
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Email us at icravestickers@gmail.com with your order number, photos (if applicable), and a brief explanation.
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We’ll respond within 2 business days with next steps.
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If approved, we’ll provide instructions for return or send out a replacement.
Important Notes
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Minor variations in color or size may occur due to screen settings and the nature of printing; these are not considered defects.
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We cannot be held responsible for incorrect addresses entered at checkout.